Dahab Zaman Egypt – Legal Terms

This document governs your use of dahabzaman.com, the Dahab Zaman Egypt mobile and web applications, online gold store, and subscription-based investment services.

• 1. Definitions

  “Dahab Zaman Egypt”, “Company”, “we”, “us”, or “our” refers to the registered Egyptian company operating an e-commerce platform for selling gold bars and coins and providing gold trading application subscriptions.

• 2. Acceptance of Terms

  By accessing or using our website or application, purchasing products, or subscribing to services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use our services.

• 3. Eligibility

  Our services are available only to individuals aged 18 years or older. By using our services, you confirm that you meet this requirement and have legal capacity under Egyptian law.

• 4. Online Gold Store – Bars and Coins

  • 4.1 Pricing and Market Fluctuations

    All gold prices are indicative and subject to change according to live market prices. The final price is confirmed only upon full payment completion based on the spot price at that time.

  • 4.2 Identification Requirement

    Customers must provide a valid copy of their National ID or passport to comply with electronic invoicing, AML, and regulatory requirements. Orders cannot be completed without valid identification.

  • 4.3 Customer Information

    You are responsible for providing accurate and complete personal and contact information. Dahab Zaman Egypt is not liable for delays or losses caused by incorrect data.

• 5. Electronic Invoicing

  All transactions are issued with an electronic tax invoice in compliance with the Egyptian Tax Authority (ETA). By purchasing, you consent to electronic invoicing.

• 6. Use of Website and Application

  You agree not to use our platform:

  • . In violation of Egyptian or international law

  • . For fraud, impersonation, or misleading activities

  • . To exploit or harm minors

  • . To send spam or unsolicited communications

  • . To disrupt platform security or performance

• 7. Trading Application & Subscriptions

  Application content is provided for informational and transactional purposes only. Dahab Zaman Egypt does not provide financial or investment advice.

• 8. Risk Disclosure

  Gold trading involves market risk. Prices may fluctuate, and losses may occur. Past performance does not guarantee future results.

• 9. Intellectual Property

  All website and application content is the exclusive property of Dahab Zaman Egypt and protected by Egyptian and international intellectual property laws. Use is limited to personal, non-commercial purposes only.

• 10. Limitation of Liability

  To the maximum extent permitted by law, Dahab Zaman Egypt shall not be liable for indirect, incidental, or consequential damages, including losses due to market volatility or technical interruptions.

• 11. Termination

  We reserve the right to suspend or terminate access to our services without notice in case of violation of these Terms.

• 12. Governing Law

  These Terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of Egyptian courts.

• 13. Privacy Policy

  • 13.1 Information Collected

    . Full name and contact details

    . National ID or passport copy

    . Transaction and billing data

    . IP address, device, and usage logs

  • 13.2 Purpose of Collection

    . Order processing and invoicing

    . Regulatory and AML compliance

    . Customer support

    . Service improvement

    . Legal obligations

  • 13.3 Data Protection

    Personal data is stored securely with restricted access and appropriate technical safeguards.

  • 13.4 Data Sharing

    We do not sell personal data. Data may be shared only with payment providers or authorities when required by law.

  • 13.5 Your Rights

    You may request access, correction, or deletion of your personal data where legally permitted by contacting: info@dahabzaman.com

• 14. Refund & Cancellation Policy

  • 14.1 Gold Products

    Due to price volatility, orders cannot be canceled or refunded after payment completion, except where required by Egyptian law.

  • 14.2 Subscriptions

    Subscription fees are non-refundable once activated, regardless of usage period.

  • 14.3 Order Rejection

    We may reject or suspend orders if identification is incomplete, fraud is suspected, or regulatory compliance is not met.

  • 14.4 Consumer Protection

    This policy complies with Egyptian Consumer Protection Law No. 181 of 2018. Statutory consumer rights remain unaffected.

• 15. Contact Information

  For any legal, privacy, or refund inquiries, please contact us at: info@dahabzaman.com